Park View Surgery

186 Brownhill Road, London, SE6 1AT

Current time is 16:52 - We're open

NHS

Telephone: 0208 698 6566

URGENT MESSAGE RE. COVID-19 (CORONAVIRUS): CHANGE TO APPOINTMENTS & ADVICE

Posted on March 17th, 2020

URGENT MESSAGE RE. COVID-19 (CORONAVIRUS): CHANGE TO APPOINTMENTS & ADVICE

CHANGE TO APPOINTMENTS

Dear Patients of Parkview Surgery

In view of the increased concern with COVID-19 (novel coronavirus) we will be changing our appointment booking systems with immediate effect. This is to ensure we reduce the risk of transmission and maintain a safe environment for all patients and staff associated with the practices.

We are now moving to a telephone first system for those requesting an ‘on the day appointment’. Patients will be triaged by a clinician BY TELPHONE. If patients need to be seen in the practice, an appointment will be arranged.

If you wish to make a routine appointment for a matter unrelated to Coronavirus

  • PLEASE REFRAIN FROM GOING TO YOUR GP PRACTICE TO MAKE AN APPOINTMENT IN PERSON
  • DO contact the GP Surgery via telephone. Please tell the reception teams whether you would like a telephone consultation. The teams will be asking patients a set of questions prior to making appointments to ensure patients are directed to the appropriate healthcare professional or service.is.
  • FOR ONLINE ACCESS TO HEALTH RECORDS AND ONLINE PRESCRIPTION REQUESTS, there is no change from previously. Please contact the reception teams for information how to register for online access if you do not already have this.

Finally, please ensure your Practice has up to date contact details for you, including mobile telephone numbers where available, for clinical staff and reception teams to be able to contact you urgently if needed.

We understand that this may cause you some difficulties and thank you for your understanding during this challenging time.

ADVICE FOR THOSE WHO ARE SUFFERING FROM SYMPTOMS THAT MAY BE CASUED BY COVID-19

If you have arrived back to the UK from an affected area, kindly follow the specific advice for returning travellers. Public Health England’s information regarding affected areas and health care guidance changes daily and can be viewed at  https://www.gov.uk/guidance/travel-advice-novel-coronavirus

If you have visited an affected area in the past 14 days or have been in contact with someone infected with Coronavirus or you think you may have Coronavirus or if you have a fever, cough, sore throat or breathing problems.:

If you have difficulty hearing or a sigh language user click on the link below this service is open 24/7 you will need to have a webcam or you can use the camera on your mobile phone. the interpreter will call NHS 111 and replay your conversation.

nhs111

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Opening Times

  • Monday
    08:00 until 19:30
  • Tuesday
    08:00 until 18:30
  • Wednesday
    08:00 until 19:45
  • Thursday
    08:00 until 18:30
  • Friday
    08:00 until 18:30
  • Saturday
    CLOSED
  • Sunday
    CLOSED